fbpx

Slow add to cart on Tethys only

HomeTopicsSupport forumSlow add to cart on Tethys only
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #15402
    Avatar
    John
    Participant

    Hello,
    I have tested all of your products, but on Tethys, the time to add to the cart is the highest…
    Even If I disable everything as modules.
    Can you please have a look at this theme?

    #15405
    Artem Temos
    Artem Temos
    Keymaster

    Hello,

    Could you please disable all external plugins and send us your admin access so we can test them? Also, allow us to switch between themes on your website to check with the default theme.

    Kind Regards

    #15419
    Avatar
    John
    Participant

    Thanks

    #15420
    Artem Temos
    Artem Temos
    Keymaster

    Please, disable all external plugins first. And make a backup if needed. We will only test how it works with the default theme.

    #15421
    Avatar
    John
    Participant

    Check now.

    #15428
    Artem Temos
    Artem Temos
    Keymaster

    We have fixed a few small issues on your website. Please, test how it works now.

    #15429
    Avatar
    John
    Participant

    I get this error when I try to add a product to cart.

    View post on imgur.com

    #15430
    Avatar
    John
    Participant
    #15431
    Artem Temos
    Artem Temos
    Keymaster

    We have fixed both issues. Please, check how it works now.

    #15439
    Avatar
    John
    Participant

    View post on imgur.com

    Issue still persist can you please check. The cart side bar doesn’t appear after the product is added to cart.
    Tested in incognitto. Thanks

    • This reply was modified 4 days, 12 hours ago by AvatarJohn.
    #15441
    Artem Temos
    Artem Temos
    Keymaster

    Try to clear your browser cache and test how it works. We don’t see the problem now https://gyazo.com/b70ad943d1ced7822b04e9af3eec57ab

    #15447
    Avatar
    John
    Participant

    Hello,

    Attached you find a video with the issue. The product will not show in the shopping cart and now it’s shows a popup when I click add to cart.
    Also if you can check the issue after the implementation because it’s time consuming if we continue to do like this.

    Thank you!

    #15448
    Avatar
    John
    Participant

    The file was to big, you can find the video on my google drive.

    Thank you!

    #15450
    Artem Temos
    Artem Temos
    Keymaster

    Hello,

    Please, check how it works now on your side. Don’t forget to clear the cache.

    Kind Regards

Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in to reply to this topic.

Sign in

No account yet?

Create an Account