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Issue with Related products – Tethys

HomeTopicsSupport forumIssue with Related products – Tethys
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #15310
    Avatar
    John
    Participant

    Hello,
    We have an issue with all the images on related products and we would like your advice.
    We have already regenerated all the thumbnails twice with 2 different modules.

    #15311
    Artem Temos
    Artem Temos
    Keymaster

    Hello,

    Please, provide us your FTP access so we can check what is wrong there.

    Kind Regards

    #15312
    Avatar
    John
    Participant

    Hello,

    Attached you will find the datils for FTP access.

    Thank you!

    • This reply was modified 6 months, 1 week ago by AvatarJohn.
    #15314
    Artem Temos
    Artem Temos
    Keymaster

    Send us your FTP password as well. And we need your Dashboard admin access too.

    #15315
    Avatar
    John
    Participant

    Hi,

    I’m sorry, I forgot to attach the password.

    #15316
    Avatar
    John
    Participant

    Hey guys have you managed to log in ? Thanks

    • This reply was modified 6 months, 1 week ago by AvatarJohn.
    • This reply was modified 6 months, 1 week ago by AvatarJohn.
    #15321
    Eric Watson
    Eric Watson
    Keymaster

    Hello,

    It seems to be a theme bug. We will fix this in our next theme update. We have now fixed it on your site, please check.

    Regards

    #15638
    Avatar
    John
    Participant

    Thanks for your support, you can mark at it as solved. 🙂

Viewing 8 posts - 1 through 8 (of 8 total)

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