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Child Theme Broken Issue

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  • #15234
    Avatar
    Devrental
    Participant

    Hi ,

    Recently two of of Site was broken due to Child Theme Issue . I was using Jupiter & Charon . Once i activated the main theme Site was back to normal but Footer & some HTML Block was missing . In both website below message is shown

    The parent theme is missing. Please install the “charon” parent theme.

    Error Message

    https://prnt.sc/12ppunt
    https://prnt.sc/12ppv3t

    #15239
    Artem Temos
    Artem Temos
    Keymaster

    Hello,

    We have changed the theme folder name in our latest update. To fix this problem, you need to edit the child theme style.css file and change the theme name from charon to xts-charon for example.

    Kind Regards

    #15244
    Avatar
    Devrental
    Participant

    Hi,

    I have made below changes , but its still the same. Kindly check the images

    You should have notified us all via email about this . We all faced broken site issue for this change.

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    #15251
    Artem Temos
    Artem Temos
    Keymaster

    Hello,

    Please, provide us with your admin and FTP access so we can check what is wrong there.

    Kind Regards

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