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Antares update broke elementor editor

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  • #15276
    Avatar
    John
    Participant

    Hello,
    Just updated Antares on a website and the elementor cannot be accessed anymore.
    This is a part of the error: xts_settings is not defined.
    If I go to WooCommerce and deactivated everything works perfectly.
    Also If I want to import some elements from Space Library I got an error and nothing happens.
    Waiting for your answer asap.

    #15277
    Artem Temos
    Artem Temos
    Keymaster

    Hello,

    We have tried to edit some JS files but they are cached somehow on your server. We don’t see any changes there. Please, disable this mechanism or contact your hosting provider for help on this matter.

    Kind Regards

    #15279
    Avatar
    John
    Participant

    We are using cloudflare and quic 3 but only on main website.
    The subdomains are not cacheable

    #15280
    Artem Temos
    Artem Temos
    Keymaster

    We still can’t see any changes in JS files. You can try to edit some core JS file a few times and check if the changes are applied on the website.

    #15281
    Avatar
    John
    Participant

    I have disabled Cloudflare and quic. cloud…even if subdomains are not related to the settings.
    Please test and let me know. I can see changes on js in real time.
    Thanks

    #15282
    Artem Temos
    Artem Temos
    Keymaster

    It looks like some scripts are still deferred because of the Cloudflare and that is why they don’t work correctly https://prnt.sc/12x8cc8

    #15283
    Avatar
    John
    Participant

    Hello,
    Have you done any changes to the code?
    I have just tested and it works.
    I have also disabled the Cloudflare for that subdomain.
    Waiting for your answer.
    Thanks in advance.

    Also some elements from space library still cannot be imported 🙂

    #15292
    Artem Temos
    Artem Temos
    Keymaster

    Hello,

    No, we haven’t changed anything.

    Could you please write a few examples from the templates library that can’t be imported? We will check this on our side.

    Kind Regards

    #15401
    Avatar
    John
    Participant

    Sorry for late response.

    This is an example:

    View post on imgur.com

    #15409
    Artem Temos
    Artem Temos
    Keymaster

    Hello,

    Please, provide us your current FTP access so we can check what is wrong with this element.

    Kind Regards

    #15411
    Avatar
    John
    Participant

    Hello,

    I will provide you below the information requested.

    #15418
    Artem Temos
    Artem Temos
    Keymaster

    Hello,

    We get 503 server error when trying to import this element https://gyazo.com/f2f02961539b081f3c541482515cfcba
    Please, ask your hosting provider to check why it happens in that specific situation. And send us the error log if any.

    Kind Regards

Viewing 12 posts - 1 through 12 (of 12 total)

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